Terms & Conditions

1. Acceptance of terms

These Terms & Conditions (the “Terms”) form a contract between you and Riverlab S.L.U. (“Riverlab”, “we”, “our”) for the use of the NXO mobile application (the “app”).

• Legal name: Riverlab S.L.U.
• Tax ID: B18050955
• Registered address: Calle Santa Bárbara 18, 18001 Granada (Spain)
• Contact email: riverlabsl@gmail.com

By creating an account, installing the app or using any of its features you confirm that you have read, understood and accepted these Terms and our Privacy Policy. If you do not agree, do not use the app.

2. The service

NXO is a mobile app that connects people who want to collaborate on personal or professional projects. It lets you build a profile with your skills and projects, discover other users through a card feed, send and receive connection requests and chat once you have a match. The service is provided “as is” and may evolve over time with new features, changes or the removal of existing functionality.

3. Account and minimum age

To use NXO you must create an account through our identity provider (Clerk). You agree to provide accurate, up-to-date information and to keep your credentials confidential. You are responsible for all activity carried out under your account and must let us know without delay if you detect unauthorised access.

You must be at least 16 years old. Date of birth is mandatory at sign-up so we can verify this requirement. We will remove any account that does not meet it, along with its associated data.

You may hold only one personal account. Impersonating another person, using fake identities or transferring your account to a third party is not allowed.

4. Acceptable use

When using NXO you agree not to:

• Misrepresent your identity, skills, experience or the projects you publish.
• Harass, threaten, insult or discriminate against other users on any ground, including origin, gender, sexual orientation, religion or disability.
• Publish content that is unlawful, violent, sexually explicit, fraudulent, misleading or that infringes third-party rights.
• Use the app to send spam, unsolicited commercial communications or to carry out mass outreach activities.
• Use bots, scrapers or other automated tools to access, download or interact with the service without our express authorisation.
• Attempt to bypass security measures, usage limits, technical restrictions or moderation systems.
• Reverse engineer, decompile or attempt to access the source code of the app, except to the extent permitted by mandatory law.

Breaches of these rules may result in the suspension or deletion of your account without prior notice, as well as any applicable legal action.

5. User content

You retain ownership of the content you post on NXO (profile, projects, messages and any other contributions, the “Content”). To enable us to provide the service, you grant us a worldwide, non-exclusive, royalty-free licence — revocable by deleting the Content or your account — to host, store, reproduce, display and communicate that Content solely for the purpose of operating and offering the app.

You are solely responsible for the Content you post and warrant that you hold all the rights needed to do so and that it does not infringe third-party rights or applicable law. We may remove or moderate Content that we consider to breach these Terms or the law, without this giving rise to any compensation in your favour.

6. Intellectual property

The NXO name, logo, graphic elements, interface design, source code and, in general, every element that makes up the app are owned by Riverlab S.L.U. or its licensors and are protected by intellectual and industrial property laws. These Terms do not grant you any right over those elements beyond the personal, non-commercial use of the app in accordance with its intended functionality.

7. Free service and future paid features

NXO is currently offered free of charge. In the future we may introduce premium features or paid subscriptions. If we do, we will let you know in advance within the app, including price, scope and specific conditions, which will be considered part of these Terms once you sign up for that functionality. Purchases made through the App Store or Google Play are additionally governed by the terms and refund policies of each platform.

8. Availability and changes to the service

We work to keep the app continuously available, but we do not guarantee uninterrupted or error-free service. We may temporarily suspend access for maintenance, updates, security reasons or force majeure events. We also reserve the right to change, add or remove features of NXO at any time, giving reasonable advance notice when the changes substantially affect how the service is used.

9. Suspension and termination

You can stop using NXO at any time and delete your account directly from the in-app settings. When you do so, all profile data, projects, connections and messages are wiped as described in the Privacy Policy.

We may suspend or terminate your account, in whole or in part, if you breach these Terms, if your activity poses a risk to other users or to the service, or if required by a competent authority. Where the situation allows it, we will give you prior notice. Termination will not affect provisions that by their nature must survive (intellectual property, liability, governing law, etc.).

10. Disclaimers and limitation of liability

NXO is provided “as is” and “as available”. To the maximum extent permitted by law, we do not warrant that the app is fit for a particular purpose or that it will be free of errors, interruptions or vulnerabilities.

NXO is a tool to help people meet and decide whether to collaborate. We are not a party to the relationships, agreements or projects that arise through the app, and we are not responsible for the conduct, honesty or results provided by other users. Use common sense when sharing personal information and starting collaborations.

To the extent permitted by law, Riverlab S.L.U. is not liable for indirect damages, loss of profit, loss of opportunity or loss of data arising from the use of, or inability to use, the app. Nothing in these Terms excludes or limits liability for wilful misconduct, gross negligence or damages that mandatory law forbids excluding, in particular consumers' statutory rights.

11. Governing law and jurisdiction

These Terms are governed by Spanish law. Any dispute arising in connection with their interpretation or performance shall be submitted to the courts of Granada (Spain), without prejudice to the rights granted by consumer law to users acting as consumers, who may bring proceedings before the courts of their place of residence. You may also use the European online dispute resolution platform available at ec.europa.eu/consumers/odr.

12. Changes to these terms

We may update these Terms to reflect legal, technical or functional changes. If the changes are material, we will give you at least 15 days' notice by email or within the app. Continuing to use NXO after the new version takes effect means that you accept the updated Terms; if you disagree, you may stop using the service and delete your account. The “last updated” date in the header always indicates the version in force.

13. Contact

For any question about these Terms, write to riverlabsl@gmail.com. Postal address: Riverlab S.L.U., Calle Santa Bárbara 18, 18001 Granada (Spain).